IE6 crashes with SpellAsYouType and SmartNavigation set to True

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IE6 crashes with SpellAsYouType and SmartNavigation set to True

Thread Starter: proace Started: 03-03-2008 4:21 PM Replies: 7

Karamasoft Support Forums » General Discussions » UltimateSpell » IE6 crashes with SpellAsYouType and SmartNavigation set to True

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03 Mar 2008, 4:21 PM

proace is not online. Last active: 4/1/2008 3:13:53 PM

proace

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Joined on 02-20-2008
Austin, TX
Posts 13

IE6 crashes with SpellAsYouType and SmartNavigation set to True

Hi guys, I've encountered another problem partially related to my last one. In my last post, I mentioned that I was having some issues with UltimateSpell due to the fact that my page has SmartNavigation set to True, and this was causing a weird iframe to display on the page.

I was able to solve that problem, but now I have a more serious issue. It seems that when I have a page that has SmartNavigation=True and an UltimateSpell control with SpellAsYouType=True, if the page posts back, it will randomly crash IE6 and show a message like "The instruction at 0x4a5d62d6" referenced memory at "0x00000001". The memory could not be "read". at which point clicking OK closes the browser. I have done some tests and I think I have narrowed it down to the situation above, and it only happens in IE6. I suspect it has something to do with the focus returning to the last control I interacted with after postback, but beyond that I don't really have any ideas. For what it's worth, my application is a vb.net 1.1 project and I'm using Visual Studio 2003.

I have created a tiny web app just to test this problem and I have been able to recreate it every time. If you would like it, just let me know where to send it.

I can live withouth having SmartNavigation enabled, but it would be nice to figure out a way to fix this rather than change my application. Any help would be appreciated.

Thanks,
Anthony

03 Mar 2008, 4:36 PM

Karamasoft is not online. Last active: 9/2/2010 12:02:18 PM

Karamasoft

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Joined on 09-05-2004
Posts 5,325

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

If you send us your sample web app, we can try it in our test environment. Thanks.

04 Mar 2008, 2:51 AM

Karamasoft

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Joined on 09-05-2004
Posts 5,325

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

We fixed this issue. We haven't released a new build yet but we emailed you the updated JavaScript files. Please try again and let us know if you have any questions.

04 Mar 2008, 2:10 PM

proace

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Joined on 02-20-2008
Austin, TX
Posts 13

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

You guys are awesome, thanks. So far it seems to be working. We're still doing tests to make sure. One weird thing I did notice is that when I replaced the old js files with the new ones you sent me, on my crash test application it started prompting me for a login 6 to 8 times when the page loads. It doesn't do that with the old js files. However, when I added the updated files to my client's application, it worked fine with no problems. So I'm not sure if the problem is in my crash test application or what. I'll let you know if I encounter any problems in my client's application with the udpated files.

Thanks a bunch,
Anthony

04 Mar 2008, 3:16 PM

proace

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Joined on 02-20-2008
Austin, TX
Posts 13

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

It seems we have another issue having to do with when the page does a postback. If we type text into a textbox that is being checked by UltimateSpell, then do a postback, then change the text in the textbox that was being checked, the typos no longer get checked anymore, and if you then do another postback, the text in the textbox reverts back to what it was before the first postback.

That probably sounds confusing, so I'll use the crash test app I sent you guys yesterday as an example, since I was able to recreate the problem on there with both the old and updated js files.

So if you load up that crash test app, type the text "asdf test" into TextBox1. The text "asdf" should now be underlined.
Next change the value of DropDownList1 to something else and let the page do a postback. Now "asdf" in TextBox1 is no longer underlined.
Then add another "asdf test" to TextBox1 so the full value is "asdf test asdf test". Neither "asdf" will be underlined.
Now change the value of DropDownList1 again to something else and let the page do a postback. The value of TextBox1 becomes "asdf test" after postback, when it should be "asdf test asdf test".

It seems after doing a postback, the spellchecker stops working and the values of the textboxes gets stuck at whatever it was before the postback. After messing with it for a bit, it seems that it has to do with smartNavigation again. When the page has smartNavigation set to True, this behavior occurs. When it's set to False, it doesn't happen and works like normal. Sorry to be a pain about this smartNavigation thing, but my client specifically asked for it, so would be best if we could get UltimateSpell to work with smartNavigation enabled.

05 Mar 2008, 12:46 AM

Karamasoft

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Joined on 09-05-2004
Posts 5,325

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

We fixed this issue and will send you a patch shortly.

11 Mar 2008, 4:32 PM

proace

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Joined on 02-20-2008
Austin, TX
Posts 13

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

Hey guys, thanks so much for fixing the crashing bug. We've been testing it out for a week and we haven't had any more reports of crashing browsers, which is great.

I have one question though. This isn't really a bug or anything, more of a feature request, but is there a way we can get the option to copy text using the right-click menu in fields that are checked by UltimateSpell? We had a client call today saying she can't copy highlighted text in a particular field that was being checked by UltimateSpell. After looking into it, it seems if you type text into an UltimateSpelll checked field and then select it all and right-click the text, you don't get the standard r-click menu with the options to Copy, Cut, Paste, nor do you get the UltimateSpell suggestions menu. Instead you get a generic menu like you would if you just right-clicked the page background or something that isn't text.

This can be recreated on your demo easily. Just select all the text in the demo box and right-click it and you will see there's no option to Copy the text. If you do the same in a textbox that is not being checked by UltimateSpell, you get a different menu with the options to Copy, Cut, Paste, etc.

Is there a way you or I can add the options to copy/cut/paste into the UltimateSpell suggestion menu and then have that come up when you right-click a chunk of selected text? I've already told the client that they can copy using Control + C, but it would be nice to have a menu option as well since most of our users expect that ability.

12 Mar 2008, 12:42 AM

Karamasoft

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Joined on 09-05-2004
Posts 5,325

Re: IE6 crashes with SpellAsYouType and SmartNavigation set to True

Thanks for your feedback. We will add this issue to our product enhancement list but we cannot promise any release date for this new feature at this point. Sorry for the inconvenience.

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Karamasoft Support Forums » General Discussions » UltimateSpell » IE6 crashes with SpellAsYouType and SmartNavigation set to True

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