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Re: Invalid emails

Thread Starter: Jackzzz Started: 05-01-2013 2:01 PM Replies: 8

Karamasoft Support Forums » General Discussions » UltimateEmail » Re: Invalid emails

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01 May 2013, 2:01 PM

Jackzzz is not online. Last active: 2/13/2014 6:08:24 PM

Jackzzz

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Joined on 05-15-2012
Posts 27

Invalid emails

In our onbeforesend function we validate the email address using the following code: Many of our emails are showing as invalid. Can you tell us why this might happen and how to prevent it?

If (val.ValidateEmailAddress(e.MergedMail.To(0).Address) <> ValidationLevel.Account) Then
' Cancel this particular email by setting SendMergedMail to false
e.SendMergedMail = False

Thank you very much.

01 May 2013, 2:10 PM

Karamasoft is not online. Last active: 5/8/2018 10:36:45 AM

Karamasoft

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Joined on 09-05-2004
Posts 6,820

Re: Invalid emails

It's because the SMTP and Account level checks depend on the SMTP server. Some servers return proper answers, while others just return true or false without checking at all. Therefore, you're unfortunately at the mercy of the servers.

01 May 2013, 2:22 PM

Jackzzz

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Joined on 05-15-2012
Posts 27

Re: Invalid emails

So then, should we NOT do this check when sending smtp email?

Thank you,

01 May 2013, 2:42 PM

Karamasoft

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Joined on 09-05-2004
Posts 6,820

Re: Invalid emails

As it's a very restrictive check, you may consider keeping your checks at the domain level rather than smtp or account. It's a trade-off between letting bad email addresses pass through and not letting good ones. You'll have to make a decision based on your business needs.

01 May 2013, 3:15 PM

Jackzzz

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Joined on 05-15-2012
Posts 27

Re: Invalid emails

Sorry to need to ask this, but how would I keep the checks at the domain level, rather than smtp or account? Not sure what this means. But would very much like to know.

Thank you,

01 May 2013, 3:41 PM

Karamasoft

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Joined on 09-05-2004
Posts 6,820

Re: Invalid emails

If you go to http://www.karamasoft.com/KnowledgeBase.aspx and open "Server-Side Developer API" under UltimateEmail, you'll see the UltimateEmailValidator.MaxValidationLevel property. If you check ValidationLevel you should see the followings:

Invalid: Email address is assumed "invalid" before checking.
Syntax: Check whether the "syntax" is valid based on "ValidationExpression".
Domain: Check whether the "domain" server has MX records.
SMTP: Check whether the "SMTP" server responds successfully.
Account: Check whether the email "account" exists on the SMTP server.

01 May 2013, 4:07 PM

Jackzzz

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Joined on 05-15-2012
Posts 27

Re: Invalid emails

So if we are using Account level and the smtp server returns false is it possible that they would still deliver the email anyway, if we didn't tell our app to not send at this point?

We send smtp email through our asp.net app using ultimateemail, so it goes out through our apps site host. We have no way of knowing if it was delivered.

Or is there a way to know this?

Thank you,

01 May 2013, 4:27 PM

Karamasoft

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Joined on 09-05-2004
Posts 6,820

Re: Invalid emails

Those validations have nothing to do with sending emails. You can send email to any address you like. It's only about validating an email address before saving it into your system when someone registers on your website.

01 May 2013, 5:03 PM

Jackzzz

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Joined on 05-15-2012
Posts 27

Re: Invalid emails

Ok, so it sounds like we should not be validating when we send, got it.

Thanks,

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